The latest updates about Timbers of Shorewood resident's health, well-being, and safety, during the Coronavirus (COVID-19) outbreak. FAQs are at the bottom of the page.
March 20, 2020 Update
As of today, we have no confirmed Coronavirus (COVID-19) cases within the Timbers of Shorewood. However, because Will County cases of COVID-19 are growing in number, leadership at the Timbers is taking further steps to protect residents and staff members.
Effective March 20, 2020:
- The lobby and common areas will be closed. We are encouraging residents to shelter in place to practice social distancing.
- Elevators should have a maximum of three occupants; two is preferred, except in the event of an emergency.
- All meals will be served to residents in their apartments. Timbers staff will deliver menus and meals.
- All activities have been cancelled.
We know that these changes can be difficult, but they are necessary as we are taking precautionary measures to prevent the spread of COVID-19.
As stated in previous communications, if residents need something outside the Timbers, such as groceries or prescriptions, we ask that family members do the shopping and bring items for drop off. If family members are unable to assist, Timbers staff is here to help.
We are in constant communication with medical professionals and local and state Health Departments for the latest information.
Again, we encourage family members to remain in touch with loved ones by phone, email, text, and/or video chat such as FaceTime or Skype. If you believe a visit is imperative, please contact a member of the Timbers’ home care team prior to your arrival. Call (815) 609-0669.
As always, the health, well-being, and safety of our residents is our most important priority.
March 12, 2020 Update
The World Health Organization has repeatedly stopped short of calling the Coronavirus (COVID-19) outbreak a pandemic – until yesterday, March 11, 2020. The official declaration of a pandemic means the disease has reached a tipping point where it spreads on a far wider geographic scale – sweeping through populations faster. Also, this week the state of Illinois has declared a state of emergency regarding the virus.
In response, leadership at the Timbers of Shorewood now prohibits all visitors to the community. Health care workers and caregivers are still able to provide services for residents at the community.
In addition, Timbers is also taking the following actions:
- We are highly advising that residents do not leave the community unless to a medically necessary appointment.
- We are screening all staff, at each shift, with questionnaires and temperatures.
- We are screening all medically essential visitors with questionnaires and temperatures.
- We are checking every resident’s temperature daily.
We are responding to the new declarations as we recognize our residents are the most vulnerable to the virus. We want to reassure residents and family members that our preemptive position is what we think is the wisest course of action.
Besides prohibiting visitors within our community, we are increasing the sanitization of our kitchen, restaurant, and common areas. Housekeeping is extra vigilant, and our staff has been retrained on sanitization procedures. Additional hand sanitizing stations have been added throughout the community.
We are in frequent communication with residents, and alert signs are posted throughout the community. In addition, we are in constant contact with medical professionals and Local and State Health Departments for the latest information on this health concern.
We know that communicating with residents is very important and we encourage you to phone, email, text, and/or video chat such as FaceTime or Skype. If you believe a visit is absolutely necessary, please contact a member of the home care team prior to your arrival – (815) 609-0669.
As always, the health and safety of our residents is our most important priority.
March 10, 2020 Update
In response to the growing concern about the Coronavirus (COVID-19), leadership at the Timbers of Shorewood has made the decision to prohibit the public from all activities and events. Such events will take place but are limited to residents only. Residents are still able to receive visitors. However, visitors are asked to fill out a brief questionnaire. We ask anyone with flu-like or cold-like symptoms to postpone his or her visit.
We are making every effort to stay on top of this developing situation, as we recognize our residents are the most vulnerable to the virus. We pledge, as always, that the health and safety of our residents is our most important priority.
We look forward to welcoming the public into Timbers events and activities again very soon.
Coronavirus (COVID-19) FAQs
1. Can residents still leave the building?
Effective 3/16/2020 – Residents are strongly encouraged not to leave the community unless it is for a medically necessary appointment. To discuss whether or not your appointment is considered medically necessary, please contact your physician to find out if your appointment is medically necessary and discuss with Timbers Homecare department.
2. How can I get my loved one supplies: groceries/meds/etc?
Effective 3/12/2020 – Supplies can be dropped off at the main entrance and handed to a staff member who will be monitoring the door. Please make sure the residents name and room number is clearly marked on bags/boxes. We will have a Timbers staff member deliver items to your loved one. This is the same procedure for package delivery, grocery delivery, medication delivery services and food/restaurant delivery services.
3. How long will this go on?
Effective 3/12/2020 – We have been advised by Illinois Department of Public Health (IDPH) to continue the preventative measures through March 31, 2020. We are in constant contact with medical professionals and Local and State Health Departments for the latest information on this health concern. Timing may change and we will update this page as soon as we know.