We care deeply about our residents and strive for excellence in senior living and assisted living. Reviews and feedback are important to the staff of the Timbers. In addition to reviews on Google, Facebook, and Yelp, we have been awarded “Best Independent Living Award” from U.S. News & World Report and “Best Senior Care Facility in Will County” in the Herald-News’ Readers’ Choice Awards in 2022, 2023, 2024, and 2025. Read more about our national and local awards for senior living. Read reviews about the Timbers of Shorewood Senior Living Community from residents and family members.
My mom enjoyed living at The Timbers. She was always keeping herself busy playing games, activities and visiting with fellow residents. The staff was very kind to her and helpful with her needs and concerns. It was a very nice place for her to live and I am very pleased she was able to be cared for so well. Thank you all!❤️
My mom lived at the Timbers for seven years and she loved making it her home. It is well run, clean, and the staff works hard to get residents involved- if they choose. They also attempt to respond to any problems that arise in a timely manner. Our family and friends will always remember Mom's years here as such happy years for her! Thank you to Kevin, Sheila, Stacy, Pam, and staff for your compassion and professionalism.
Response from the owner:Thank you so much for sharing such a heartfelt review of your mother's experience at The Timbers. We are truly touched to hear that she enjoyed making our community her home for seven wonderful years. We will be sure to share your special thanks with Kevin, Sheila, Stacy, Pam, and the rest of our dedicated staff. It was an absolute privilege to have your mother as a part of our family here.
It is a wonderful place with very caring employees! I would definitely recommend The Timbers.
Response from the owner:Thank you so much for the kind words! We are thrilled to hear you had such a positive experience with our team. Your recommendation means the world to us.
My mom stayed at The Timbers while my husband and I went on vacation. Information from the very beginning was clear and all question and concerns were completely answered. Mom truly enjoyed her stay! She said the food was very good, her meds were given to her on time, and the staff were all sooo helpful and kind. She met others who live there permanently and they truly love it there. Happy people! I wouldn't hesitate to have her visit again. She enjoyed the entertainment and being with people who she could relate with. Thank you staff for your excellence in her care!
Response from the owner:We're so glad your mom had such a positive respite stay with us! It's wonderful to hear she enjoyed the food, received attentive care, and connected with our residents. Thank you for your kind words about our staff; we strive to provide excellent care and a welcoming environment.
Very gracious and helpful staff. This is a very clean open facility. There is accommodations for seniors who are independent, people who need a bit of assistance, and people who need a lot of assistance.
Response from the owner:Thank you so much for your kind words! We're thrilled to hear that our staff was able to provide you with a helpful experience, and that you found our community to be clean and welcoming. We work hard to create a supportive environment for all residents, and we appreciate you highlighting the range of accommodations we offer. Your feedback means a lot to Team Timbers!
My mother moved in last fall. She loves it. She has plenty of activities to attend. She has made friends. Her physical therapist and visiting nurse have been wonderful. She goes to the salon weekly for her hair. Everyone working at the Timbers is wonderful. Iris at the front desk and Mark in maintenance have really helped her out. She has an apartment she is comfortable in. The Timbers has done an outstanding job keeping residents safe with COVID. They are also working to keep socialization going. Perfect place for my mother. My sister and I are really happy that our Mom choose and moved into Timbers.
Update: My mom lived at the Timbers for 4 years. She made great friends. She had lots of activities to choose from. As her interests changed, there were activities to become involved with. The Timbers definitely add to my Mom's quality of life.
Update: My mom lived at the Timbers for 4 years. She made great friends. She had lots of activities to choose from. As her interests changed, there were activities to become involved with. The Timbers definitely add to my Mom's quality of life.
Response from the owner:Hi Lynne, Thank you for your review and feedback about your mom's experience here at the Timbers.
Feels like home for my Father.
Response from the owner:That's so wonderful to hear! We're delighted that your father feels at home with us at The Timbers of Shorewood. Creating a warm, welcoming, and comfortable environment for our residents is our highest priority, and it means the world to us to know we've succeeded. Thank you for sharing this kind feedback!
My mom is a new resident at the Timbers of Shorewood and is acclimating very well. She's meeting new people while participating in many of the daily activities available to the residents. I am so pleased to see her engaging and enjoying life again. The staff has been kind and attentive to not only her needs but receptive to my concerns as well. It was the right choice for us!
Response from the owner:Thank you so much for sharing your positive experience! We're very happy to hear your mom is settling in well at The Timbers of Shorewood, enjoying the activities, and making new friends!
My Grandma and Grandpa lived at Timbers for over 4 years and they loved it! My family and I loved it too. They have such an amazing staff and have so many fun events for residents and family members. My Aunt also lives at Timbers and loves it too! I would recommend Timbers to anyone!
Response from the owner:Thank you for your review Liz! The entire team will be thrilled to read your comments.
My mother moved in 2 months ago and absolutely loves this place. She loves the people and all the activities that the staff arranges each week.
Our experience with my mother Dorothy living there was wonderful. The staff is extremely friendly.. My mom had many favorites. I feel very fortunate to have had the time there with her.
This is the best you can find!!
My parents moved into the Timbers in October 2022, nearly 2 years ago. It has been a wonderful experience for them! I cannot say enough about the staff. Every single staff member has treated my parents with respect and care, including the front desk, the office staff, the waiters and waitresses in the restaurant, the activities people and the gentlemen who work to maintain the facilities. The food in the restaurant is very good - I enjoy joining them for dinner on occasion! The activities director, Amy, works so hard to make sure there is always something fun to do. She goes above and beyond to make things special! Sadly, my dad passed away 4 months ago and my mom is now there by herself. But she is never alone. She can always find a smiling, caring face. And many of the staff members cared enough to come to my dad's visitation to pay their respects. In nearly 2 years we have had enough time to make a fair judgment, and if I could give them more than 5 stars I would! I highly recommend!
My Mom ( Deanna Carlson) absolutely LOVED living at the Timbers Shorewood for 6 years! She said staff were like family. She always felt safe while still maintaining her independence. She had the nicest apartment with the BEST view!! We were happy she made lots of friends and enjoyed the activities, while getting plenty of exercise walking the beautiful grounds around the Timbers. Our family is grateful for the opportunity she had to live out the last years of her life in such a wonderful place. 💞
Response from the owner:Hi Constance, Thank you for your lovely feedback about your mom's experience at the Timbers. We will share your comments with the entire staff and I'm sure everyone will be touched.
My mother has been at The Timbers since November. She has received exceptional care and attention. All the choices of activities has brought some spark back in her! The food is exceptional and there is so many choices to choose from. The entire facility is extremly clean. Everyone you meet from the front desk to maintence makes you feel welcomed.
Response from the owner:Hi Pamela, Thank you very much for providing your feedback. We love having your mom in the community!
Stacy was the first person we met when my sister and I visited Timbers with my mom; she’s very helpful and good at her job! The rest of the staff are also friendly and kind to my mom. My mom has a routine there and loves her little apartment and we’re very grateful that she still has a social life even though she doesn’t drive anymore !
Response from the owner:Thank you very much for providing a review! The entire staff loves reading reviews and Stacy will be thrilled.
We absolutely loved this place for Mom. From our initial tour and through her entire stay every employee there was always happy, smiling and so helpful. They took exceptional care of Mom and her needs. We would highly recommend the Timbers to anyone looking for assisted living.
Outstanding Management and all support staff girls at front desk Amy in activities Pam in dinning room Diane Bus drivers Thank you all for a first class stay
My mother loved every minute that she lived at Timbers. All of the staff was so kind and caring for her wellbeing. They always made sure that she had activities that suited her interests.
The Timbers has been a great place for your mom. The apartment is perfect and she is getting out of her room for meals and a variety of activities. She’s meeting people and has transitioned very well! So appreciative of the friendly staff and the services available!
Response from the owner:Hello Pamela, Thank you for taking the time to provide a review. We're so happy to have your mom be a part of the Timbers Community!
My Mom is so happy to be living at the Timbers! She feels safe, loves the staff and especially loves the food. My only regret is that we didn't move her there sooner
Response from the owner:Hello Kelly, Thank you for your feedback. We're so happy you mom is loving Timbers life!
My Mom Jean is 103 years old! She has been at the Timbers for 20 years. Jeans loves it and has lots of friends.
Stop by to say hi to her.
Stop by to say hi to her.
Response from the owner:Thank you for your review Joel.
My husband and I have lived here for 4 months and we are so grateful our children looked around to find the best place for us. The staff couldn't be more helpful and all the residents are so friendly. The restaurant serves the most delicious meals and there are too many actitivies to mention. Thankful to be here.
Response from the owner:Thank you for your kind words. We are so happy you are part of the Timbers family!
Our Mom is now living in the assisted side at the timbers. My mom loves it there and they are so good with my Mom.
Response from the owner:Hi Michelle, Thank you for your review. Your mom is great and we love to see the decorations outside of her apartment. She is a delight to know, and she brings joy to the staff each day.
My husband and I moved into our apartment 4.5 months ago. It's been a wonderful experience. We maintain our independent lives, but if we need help, it's readily available. I can't say enough about the staff! Our first night we ventured into the dining room for dinner. Our waitress knelt down to be at eye level with us! That simple movement left a huge impression. The activities are many and varied. I learned I can't do everything. although a part of me wanted to! If you have an idea, the Activities Director, Amy, is open to hearing it. She'll work with you to make it happen. The residents are friendly and welcoming. Overall, it's a great place to live and we're glad we made the move.
Response from the owner:Hi Joan, Thank you for taking the time to review the Timbers. We very much appreciate your feedback, and we look forward to seeing you at activities and events!