Voted Best Senior Care Community in Will County

Frequently Asked Questions

Q: How do I know what kind of care or assistance my loved one will need?
A:  With the help of your loved one’s physician, family and professional staff at the Timbers of Shorewood retirement community, a needs assessment can be completed to identify what activities of daily life require support to maintain the loved one’s well being. Often people have special needs that change over time, and providing personalized care to meet needs while honoring a person’s dignity may best be fulfilled by examining the many options available in independent living or assisted living. Our professional staff members are available for guidance.

Q: Does your staff have experience working with seniors and their families?
A:  Absolutely. Senior living is our only business, and every member of the Timbers’ team is a professional in his or her field. Learn more about our outstanding management team on our Meet the Staff page.

Q: Am I required to purchase a meal plan?
A: No, residents are not required to purchase a meal plan. Breakfast, lunch and dinner are offered daily in our full service restaurant and can be purchased as part of a meal plan, or on an a la carte basis. We are extremely proud of our chef-prepared dishes for their outstanding quality and variety. We encourage you to review our Shorewood Forest menu.

Q: What kind of activities and social programming do you offer?
A: The Timbers employs a full-time staff of experts who create a full calendar of events geared at being spiritually, physically and emotionally stimulating. Fun and healthy activities include events such as dances, luncheons, speakers, card groups, concerts, computer classes, Nintendo Wii bowling leagues, etc. Please look at our activities and events page for more details.

Q: Do you offer transportation services for residents?
A: Yes. We have a bus and van that runs seven days a week, with no extra charge for this service. Residents can depend on a safe ride to doctor appointments, or to nearby malls and other excursions.

Q: Is there a wait list to get into The Timbers?
A: That depends. Waitlists can vary by time of year and floor plan. If you have a specific floor plan in mind, we suggest you tour early so you have the best chance of securing your first choice. Please contact us to set up a tour.

Q: Is the building staffed 24/7?
A: Absolutely. Staff are present 24/7 including front desk staff and Home Care aides. Safety and convenience are a top priority.

Q: Do you have an age requirement?
A: We suggest residents be age 62 or older, but the Timbers is non-discriminatory.

Q: Is guest and resident parking available?
A: Yes. We have parking lots located in front of the building for visitors. Your friends and family members will easily find a space.